s

FAQ

 

When was Oak & Ashland established?

Oak & Ashland came to life in the Fall of 2015 and was created by a licensed esthetician with 15 years of experience. 

How is shipping calculated?

Shipping is calculated by weight by the USPS.  Some items, (such as the body oils) are housed in thick beautiful bottles. These pretty bottles weigh more than you may think, especially when full of oil and then padded and boxed for shipment. 

When will my order ship?

Your order will ship within 1-2 business days. Please note, Oak & Ashland is not responsible for lost or stolen packages. Please also be sure to enter in your correct shipping address at the time of checkout.  Oak & Ashland is not responsible for incorrect shipping info.

Are Oak & Ashland products cruelty-free?

Yes they are.  Oak & Ashland is a registered brand with PETA's "Beauty Without Bunnies" Program.  

Are Oak & Ashland products gluten-free?

Yes they are.

Can makeup be applied over Facial Oils?

Absolutely! It's important to wait  5-10 minutes before applying your face makeup. Waiting those few minutes will allow your skin to fully absorb all of the beneficial nutrients and powerful antioxidants, leaving you with pillowy-soft skin (perfect for makeup application).  If your skin feels like it hasn't fully absorbed the oil after waiting 10 minutes then you have applied TOO MUCH oil or you may need to exfoliate to slough off dead skin cells. 

How is the Squalane facial oil different from the BLUE NIRVANA?

Blue Nirvana has immense calming and anti-microbial qualities to improve breakouts, eliminate redness and supply a mega dose of skin healing antioxidants. Unlike the Squalane, Blue Nirvana has a natural scent from the essential oil of blue tansy and blue yarrow. People who do not like products with scent, tend to love the Squalane. Both oils are very lightweight and are suitable for all skin types, including oily, sensitive and acne-prone.

 

 Are Oak & Ashland products safe for pregnant and/or nursing women?

If you are pregnant or nursing, Oak & Ashland suggests consulting with your physician before using any products containing essential oils.  Although there are several therapeutic qualities in essential oil, not all are suggested during pregnancy.  As a rule of thumb, you should always run your skincare products by your physician when pregnant.  

Are Oak & Ashland products safe for sensitive skin?

Most products are, but we highly suggest doing a small patch test when trying any new products as well as reading over the ingredients to identify any known allergies.  This is just a good rule of thumb to follow when exposing skin to ANY new face or beauty products.

 Are Oak & Ashland products 100% natural?

Yes, they absolutely are!  All products are made using the purest and most effective ingredients available.  Non-GMO vitamin E, cold-pressed oils and steam distilled essential oils are a few of the high-quality ingredients that are used in some of the products.

How much water should I add to the Rose + Coconut and Chilean Berry + Charcoal Masks?

A small amount of water (about 1 1/2 teaspoons) is suggested when mixing up the mask. The desired consistency is a smooth creamy paste.  We also suggest mixing and applying with a quality mask brush such as the Eco-Luxe brush.

What is the shelf life of your products?

Typically 9-12 months after opening.  All products are made using natural preservatives and powerful antioxidants...never anything artificial.  Storing your products out of direct sunlight and at room temperature is always suggested and will keep them at their freshest.

Do you have any makeup lines you can suggest?

Yes!  If you are taking the time to invest in quality skincare, then why not do the same for your face makeup?  "Clean" makeup brands that Oak & Ashland loves are Jane Irdedale (the loose and pressed mineral makeup is incredible) and W3ll People.  

Where are Oak & Ashland products made?

All products are handcrafted in small batches in the beautiful Sonoma Wine Country, USA. 

The information on these pages are not intended to treat, cure, prevent, or diagnose any medical condition and are not a substitute for the medical advice of a trained physician.